Principal Task Area: Information Technology Services (ITS)

The work shall include, but is not limited to the following:

• Analysis and Design
• Applications Development
• Operations & Maintenance
• Systems Engineering
• Certification and Accreditation
• Information Technology Infrastructure Library (ITIL)
• Software Development
• System Integration
• Test and Evaluation
• Training (Knowledge Transfer)
• Software/Hardware Maintenance and /or Licensing
• Help desk support
• Database Administration
• Disaster Recovery, Continuity of Operations, and Contingency Planning
• Hot-site and Cold-site Support Services
• Independent Verification and Validation
• Mainframe Automated Information Security Support
• Communications and Change Management
• Earned Value Management Support
• Business Process Re-engineering
• Data Management
• Enterprise Life Cycle (ELC) Management